Riverbed Network and Digital Experience Services

When users say the application is slow, Riverbed helps answer whether the cause is the device, the network or the application. Future Matrix Tech, an official Riverbed partner, deploys and tunes Riverbed products so that answer arrives quickly and with evidence.

Request a Solution DemoBook an Assessment

Riverbed products we deliver

Product names and packaging follow Riverbed’s current portfolio. We confirm the right products and licences for your case during assessment.

Our Riverbed services

Visibility design

Where to capture packets and flows, which sites and applications to instrument and how long to retain data.

Deployment

Appliance and virtual deployment, agent rollout for Aternity and integration between Riverbed components.

Application definitions

Custom application and business-activity definitions so reports speak in terms your teams recognise.

Dashboards and alerts

Role-based dashboards, performance baselines, threshold tuning and escalation paths.

WAN acceleration

SteelHead sizing, deployment, optimisation policies and before-and-after performance reporting.

Troubleshooting support

Help using Riverbed data to resolve live performance problems and document root cause.

How we deliver

  1. Assessment of requirements, current tooling and success criteria
  2. Design of architecture, sizing, access and integrations
  3. Deployment in phases, starting with a pilot scope
  4. Customization of dashboards, alerts, templates and reports
  5. Training and documented handover
  6. Optimization and support after go-live

Related

We also deliver SolarWinds, Dynatrace, Riverbed and ManageEngine. See the monitoring and observability overview for how the platforms compare.

Frequently asked questions

Do we need both Aternity and network monitoring?

They answer different questions. Aternity shows the experience on the device; network products show what happens in between. Many organisations start with one and add the other.

Can Riverbed data feed our service desk?

Yes, where integrations are supported. We connect alerts and experience data to ITSM tools so tickets carry the evidence.

Find the cause of slow applications

Ask for a demo or a visibility assessment.

Request a Solution Demo

Offices in Jeddah, Riyadh, Dubai and Jordan · info@futurematrixtech.com · +966 50 661 7076